Agony Advice has been set up with the intention of providing you with honest, impartial advice for all of life's problems, concerns and challenges. We do this in two ways: firstly, by providing a site rich in content and resources that is easy to navigate. We list a broad range of topics which are tackled with a head-on sensitivity, giving general advice and recommendations for further information, which may take you away from this site. Secondly, we offer a 'bespoke' advice service, where you can send us an email, detailing your problem, and we will reply, for a fee, with a carefully-constructed email giving you advice specifically tailored to your problem.

Consistently throughout our site and in our advice, we tell it like it is and always offer constructive opinions. However, it's important that everyone understands that we can't actually solve your problems ourselves - only you can do that. We just help and guide you by offering carefully considered advice. So when using our site, there are a few points we'd like you to bear in mind.

By using our site and/or services, you agree to and abide by the contents of this Disclaimer.

While we at Agony Advice make reasonable efforts to ensure that the website is as-up-to-date as possible, we cannot be held responsible for the veracity, accuracy, usefulness or completeness of any information contained within this site. Nor can we be held responsible for decisions you make as a result of the information or opinions given within this site or in our correspondence with you. We're not here to tell you what to do - you have to make the decisions for yourself. We are here to help you form considered opinions and maybe see things from a different angle to enable you to make the best the best decision for your situation. However, we are not in your situation - you are, and therefore only you can know what feels to be the best decision to make. The main tenet of this Disclaimer is that by using this site and services, you are agreeing to bear full responsibility for any decisions you make or actions you take as a result of any information, views, opinions or advice you read here or receive from us. 

We do advise you to seek advice, if possible, from other people whose opinion you value. Certainly, with regards to legal, medical or financial issues, we recommend seeking the advice of a listed professional. Our aunts and uncles have a wide breadth of experience and qualifications, but you should not consider us experts or professionals in any given field, or qualified to give professional advice on legal, medical or financial issues. Indeed, on any issue whatsoever, any information or advice given should be understood to be the considered opinion only of our agony aunts and uncles. Any weight you ascribe to the opinions of our aunts and uncles should be attributed only to what you consider to be the quality and worth of that advice. We will not be held liable for any loss, damage or injury you incur as a result of using this site or as a result of any advice given.

We will not be liable for any errors or delays in the content or transmission of the data on our site or in any emails to or from you, nor will we be liable for any action or occurrence consequent upon any errors or delays. Although we guarantee, by means of a partial or full refund of any monies paid by you to us, to respond to paid-for problems sent by email within 24 hours of our receipt of the email, we will not be held responsible for any loss, damage or injury incurred by you for our failure to reply within that timeframe.

As you have probably noticed, our site includes third-party advertisements. The placing of an advert does not mean that we endorse the advertiser's goods or services. While we will not knowingly run an advert that is untrue, Agony Advice is not responsible for the accuracy of any advertising material or the usefulness of an advertised product or service. It is up to you to decide whether a product or service is suitable for you because only you know what aspects of a product or service are most important to you.

Agony advice will not be liable for any loss, damage or injury arising out of or in any way connected with your use of a product or service advertised in any area of our site, nor as a result of clicking on any link which takes you to a third-party site.

This site is aimed at the 18+ age group, and there is 'adult' content on it. We make efforts to warn you when you are entering an area especially unsuitable for children (or those easily offended); however, as the whole site is aimed at adults, we recommend that children do not use this site. If you are under the age of eighteen, please do not use this site. If you are over the age of eighteen, we will not be held liable if you allow a minor to use this site. Please note that we don't show, or link to any sites that show, any pornography or violence, but that because this is a site for adult users with adult issues and concerns, and we value the safety of children, we request that they don't use this site.

In essence, you agree that under no circumstances shall Agony Advice, its parent, owners, affiliates, 'aunts' and 'uncles' and employees be liable for any direct, indirect, incidental or any other type of loss or injury resulting from your use or downloading of any content on our site, or from any advice or any other communication received by you from us.

We also may make changes, corrections and improvements to this site at any time, including this Disclaimer, the Privacy Statement and the Terms and Conditions, without prior notice.